• Can I request a custom design or personalized artwork?

Yes! If you have a design in mind and
prefer a specific artist, we can create a one-on-one limited-edition piece for you.

• How do I care for my canvas or apparel?

All pieces are washer-friendly! We recommend turning
your clothing inside out to help maintain its vibrance. Follow the care instructions provided on
the label and product description to preserve the design's quality.

• How long does it take to process my order?

Order times vary depending on demand, order
quantity, and pricing, however as a guideline orders should take 1-2 weeks after being
processed.

• Do you ship internationally?

Yes! Art deserves a home regardless of where home may be for
you.

• What should I do if my order arrives damaged?

Shoot us an email, all concerns will be handled promptly and as our top priority. (Expect a reply within 24 hours or email us again!)

• What is your return policy?

All pieces are nonrefundable however in the event you are
unsatisfied with your order shoot us an email, maintain all the original packaging, and we’ll be
sure to take care of you.

• How can I submit my artwork to be featured?

View the simple requirements listed in our contact page, fill out the google form and you will
hear from us soon!

• Does 1011 Urban Gallery own the rights to the artwork?

At 1011, artists retain full rights to their
artwork, allowing them to sell independently if they choose. By partnering with us, you grant us
permission to market and sell your art through our platform, expanding its reach to a wider
audience.

• Do you offer bulk or wholesale orders for businesses?

Yes bulk inquiries can be made by filling out the google form in the contact page.